Services

Member Care
With the Member Care Gold and Platinum Plans, we will fix any existing problems (Free with a Platinum Plan). We will also run regular tune-ups and install security and backup software to ensure that your system is running at its best. Our Platinum Plan also includes unlimited online and remote support. For plans and pricing, please click here.

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FIX PROBLEMS

• Get help with removing viruses & spyware
• Get help configuring your email, printer(s), network, router and more
• Free with our Platinum Plan

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BACKUP

• Backup important files, such as family photos, documents, email, etc…
• We will setup your important files to be backed up into the cloud (on a secure server outside of your business or home)
• Free with our Gold & Platinum Plans

Backups using:

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SECURITY

• Top Rated Security Suite
• Secure your system from viruses, Email Monitoring, Web Shield, P2P Shield, IM Shield, Network Shield, Script Shield, Behavior Shield
• Extends the life of your computer
• Free with our Gold & Platinum Plans

Anti-Virus using:

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TUNE UP

• Renew your computer by eliminating old registry entries, system files and logs
• Speeds up boot-up and shutdown times dramatically
• Extends the life of your computer
• Free with our Gold & Platinum Plans

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US BASED TECH SUPPORT

• All of our technical support specialists speak fluent english
• All technical support specialists have specific training so you can rest assured that your system is in good hands
• U.S. based business

Basic Care
With the Basic Care Plan, we offer all of the same services as the Gold and Platinum Plans, however, services are not discounted or included in the plan. The best bang-for-the-buck is to purchase a Platinum or Gold Plan.
Please be advised that for onsite support, we can only drive certain distances. If onsite support is necessary and you are within our driving area – we will charge a nominal travel fee. The technician will let you know what that fee will be prior to dispatching an onsite technician. For plans and pricing, please click here